FAQ

1.

How is Pay N Seconds able to pass the processing cost onto consumers?

Pay N Seconds acts as a third party payment facilitator allowing your customers the ability to use our services to submit payments to you. It’s a service for the consumer that is more convenient than mailing a payment or physically driving to your location.

2.

How much revenue will this service save my business?

Savings depend on your transaction volume. Credit, debit and eCheck processing services combined typically cost most businesses between 2-4% of gross sales. If you are paying any fees today for typical payment processing services, you can nullify those charges by using Pay N Seconds and choosing to pass on processing costs to your consumer in the form of a service fee.

3.

We are a new business; can we setup an account with Pay N Seconds?

Pay N Seconds requires all businesses we work with to have a minimum three years financials under their belt.

4.

Is there a transaction minimum that my businessmust meet each month to use this service?

Yes, your business must process 100 transactions (or more) per month to qualify for Pay N Seconds.

5.

How will customers submit payments through the Pay N Seconds payment gateway?

Customers can call you directly or use the automated Interactive Voice Response (IVR) system to make payments over the phone, or make a payment online by clicking a link directly from your website or Ebill, or by responding to a text message notification.

6.

How long does it take for us to get funded for payments?

Payments are funded as soon as 24 hours after settlement.

7.

What process is used to notify Pay N Seconds clients and consumers that a payment has been submitted?

We offer 24/7 access to real-time payment information simply by logging in to your Pay N Seconds account. Instant email notifications are sent to consumers and can also be sent to you if you choose.

8.

Will Pay N Seconds integrate with my current software?

Yes, Pay N Seconds was designed to integrate with the majority of API frameworks. Our experienced staff will collaborate with your team to ensure a seamless integration.

9.

Can a link to the Pay N Seconds Payment Portal be added to our current website?

Yes. Pay N Seconds versatile system does have the ability to link the Payment Portal to your website, which creates added convenience for your customers.

10.

Does Pay N Seconds meet all standards of security compliance for payment processing?

Pay N Seconds meets or exceeds compliance with 256-bit SSL encryption and PCI-DSS. Our servers are constantly monitored and audited providing the best security measures in the industry.

11.

How do I access payment information and reports?

Each client has access to a secure administrative dashboard. Access to the dashboard is available 24/7 to view, print or export standard or custom reports. Administrative dashboard access provides detailed transaction searches and the ability to update your account parameters and permissions for employees and customers.

12.

What payment types are accepted?

Pay N Seconds accepts electronic checks, ACH deposits, debit cards and all major credit cards.

13.

I’m sold, how do I get started?

Call us at (800) 353-9130 or visit our Get A Quote page to contact us.